Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last updated: January 2025

1. Introduction

InterviewHype ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our AI-powered interview preparation platform.

By using InterviewHype, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our services.

Data Protection: We follow industry-standard security practices and comply with applicable data protection laws including GDPR principles for international users.

2. Information We Collect

Personal Information

Account Data

  • • Email address
  • • Name (optional)
  • • Phone number (for OTP verification)
  • • Profile preferences

Payment Information

  • • Payment transaction IDs
  • • Billing details (processed by Razorpay)
  • • Purchase history and credit balance
  • • Payment dispute records

Content and Usage Data

Uploaded Content

  • • Resume files (PDF format)
  • • Job descriptions
  • • Voice recordings for practice
  • • Session notes and preferences

Platform Analytics

  • • Feature usage patterns
  • • Session duration and frequency
  • • Performance metrics and scores
  • • Device and browser information

Technical Information

  • IP address and approximate location (for security and analytics)
  • Browser type, version, and operating system
  • Cookies and session data for functionality
  • Error logs and performance diagnostics

3. How We Use Your Information

Service Delivery

  • Generate personalized interview questions based on your resume and job descriptions
  • Analyze your voice responses and provide feedback scores
  • Maintain your session history and progress tracking
  • Process payments and manage your credit balance

Account Management

  • Authenticate your identity and secure your account
  • Send important notifications about your account or services
  • Provide customer support and respond to inquiries
  • Prevent fraud and ensure platform security

Service Improvement

  • Analyze usage patterns to improve our AI algorithms
  • Develop new features based on user needs
  • Monitor and optimize platform performance

4. How We Share Information

We do not sell your personal information to third parties. We only share information in the following limited circumstances:

Service Providers

  • • Payment processors (Razorpay)
  • • Cloud storage providers (Google Cloud)
  • • Email service providers
  • • AI/ML processing services

All third-party providers are bound by strict confidentiality agreements.

Legal Requirements

  • • Court orders or legal subpoenas
  • • Law enforcement requests
  • • Compliance with applicable laws
  • • Protection of our rights and safety

We will notify you of legal requests unless prohibited by law.

Your Control

You can request information about any data sharing activities by contacting our support team.

5. Data Security and Protection

We implement industry-standard security measures to protect your information:

Technical Safeguards

  • • SSL/TLS encryption in transit
  • • AES encryption for stored data
  • • Secure cloud infrastructure (Google Cloud)
  • • Regular security audits and updates

Access Controls

  • • Multi-factor authentication for admin access
  • • Role-based permissions system
  • • Regular access reviews and monitoring
  • • Automated threat detection systems

Data Breach Protocol

In the unlikely event of a data breach, we will notify affected users within 72 hours and provide guidance on protective measures.

6. Your Privacy Rights

You have the following rights regarding your personal information:

Data Access Rights

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate information
  • Portability: Export your data in a standard format

Data Control Rights

  • Deletion: Request removal of your data
  • Restriction: Limit processing of your data
  • Objection: Opt-out of certain data uses

How to Exercise Your Rights

To exercise any of these rights, contact us at:

Email: contact.interviewhype@gmail.com

Subject: Privacy Rights Request

WhatsApp: +91 76965 24373

Response Time: Within 30 days

7. Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations:

Active Accounts

Data retained while your account is active and for 12 months after last activity.

Inactive Accounts

After 24 months of inactivity, we may delete your account and associated data.

Legal Requirements

Financial records kept for 7 years as required by Indian law.

Immediate Deletion

You can request immediate deletion of your account and data at any time. Note that this will forfeit any unused credits and cannot be undone.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience:

Essential Cookies

  • • Session management and authentication
  • • Security and fraud prevention
  • • Basic functionality and preferences

These cannot be disabled.

Analytics Cookies

  • • Usage statistics and performance
  • • Feature adoption tracking
  • • Error monitoring and debugging

You can opt-out in browser settings.

9. International Users

While InterviewHype is based in India, we welcome users from around the world. For international users:

Data Transfer

Your data may be processed in India or other countries where our service providers operate. We ensure adequate protection through contractual safeguards.

Local Rights

EU users have rights under GDPR. California users have rights under CCPA. We honor these rights regardless of location.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons.

Notification Process

• Material changes: 30-day email notice

• Minor changes: Updated on website with revision date

• Continued use constitutes acceptance of changes

11. Contact Us

Questions about this Privacy Policy? Contact our Data Protection Team

Privacy Officer

contact.interviewhype@gmail.com

For privacy-related inquiries, data requests, or concerns

General Support

contact.interviewhype@gmail.com

WhatsApp: +91 76965 24373

For general questions and account support

Address

InterviewHype
Punjab, India
Email: contact.interviewhype@gmail.com

Response Time: We aim to respond to all privacy inquiries within 30 days.