Terms and Conditions
Please read these terms carefully before using InterviewHype services.
Last updated: January 2025
1. Introduction and Acceptance
Welcome to InterviewHype ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our AI-powered interview preparation platform and services.
By accessing or using InterviewHype, you agree to be bound by these Terms. If you do not agree with any part of these terms, you may not use our services.
Important: These terms constitute a legally binding agreement. Please read them carefully and save a copy for your records.
2. Service Description
InterviewHype provides:
- AI-powered interview question generation based on resumes and job descriptions
- Voice recording and analysis capabilities for interview practice
- Detailed feedback and scoring on interview responses
- Credit-based access system with no recurring subscriptions
- Session reports and progress tracking
Service Availability: Our services are provided "as is" and "as available." While we strive for 99.9% uptime, we cannot guarantee uninterrupted service due to maintenance, updates, or unforeseen technical issues.
3. User Accounts and Responsibilities
Account Registration
- You must provide accurate and complete information during registration
- You must verify your email address to activate your account
- One account per person; multiple accounts are not permitted
- You must be at least 16 years old to create an account
Account Security
- You are responsible for maintaining the confidentiality of your account
- Notify us immediately of any unauthorized use of your account
- You are liable for all activities that occur under your account
4. Credit System and Payments
Credit Usage
- Credits are consumed when generating interview questions or accessing premium features
- Credits do not expire but are non-transferable and completely non-refundable under any circumstances
- Credit pricing and packages are subject to change with 30-day notice
Payment Terms
- All payments are processed securely through Razorpay or authorized payment gateways
- Credits are activated instantly upon successful payment verification
- Failed payments do not result in credit activation
5. Acceptable Use Policy
You agree not to:
Prohibited Activities
- • Share account credentials with others
- • Upload malicious files or content
- • Attempt to hack or disrupt our services
- • Use automated scripts or bots
- • Reverse engineer our AI algorithms
Content Restrictions
- • Illegal or inappropriate content
- • Copyright-infringing materials
- • Personally identifiable information of others
- • Spam or promotional content
- • Discriminatory or offensive language
6. Data Handling and Privacy
Your privacy is important to us. Our data handling practices are detailed in our Privacy Policy.
We Collect:
- • Account information (email, name)
- • Uploaded resumes and job descriptions
- • Voice recordings for analysis
- • Usage analytics and performance data
We Protect:
- • End-to-end encryption for sensitive data
- • Secure cloud storage and processing
- • No sharing with third parties without consent
- • Right to data deletion upon request
7. Data Retention and Storage Policy
Important: Data Storage Limitations
Please be aware of our data retention periods and support limitations.
Interview Session Data
- Retention Period: Maximum 7 days from session creation
- Support Limitation: No support will be provided for interview sessions older than 7 days
- This includes resumes, job descriptions, generated questions, recordings, and analysis data
Payment and Transaction Data
- Payment Records: Stored for maximum 60 days
- Credit Transaction History: Stored for maximum 60 days
- Payment Issues: Must be resolved within 6 months of transaction date
Invoice and Legal Records
- Invoice Storage: Invoices are stored for legal and compliance purposes
- Dispute Resolution: You can contact us for invoice-related issues if problems occur
- Payment Dispute Deadline: Payment issues will not be considered after 6 months from transaction date
Action Required
Ensure you:
• Download important interview data before 7 days expire
• Resolve any payment issues within 6 months
• Contact support immediately for urgent concerns
8. Intellectual Property Rights
Our Rights
InterviewHype owns all rights, title, and interest in our platform, AI algorithms, software, and generated content (excluding your uploaded materials).
Your Rights
You retain ownership of your uploaded resumes and job descriptions. You grant us a limited license to process this content for service delivery.
Generated Content
AI-generated interview questions and feedback are for your personal use only. Commercial redistribution is prohibited without written permission.
9. Limitation of Liability
InterviewHype provides interview preparation tools and is not responsible for actual interview outcomes or hiring decisions.
Liability Limitations
• Our liability is limited to the amount paid for services
• We are not liable for indirect or consequential damages
• Service interruptions or technical issues beyond our control
10. Account Termination
You may terminate:
- • Your account at any time by contacting support
- • Unused credits remain valid for 12 months after termination
- • You can request complete data deletion
We may terminate if:
- • You violate these Terms of Service
- • You engage in fraudulent or illegal activities
- • Your account remains inactive for over 24 months
11. Changes to These Terms
We may update these Terms from time to time. We will notify you of any material changes by email or through our platform at least 30 days before they take effect.
Continued use of our services after changes become effective constitutes acceptance of the updated Terms.
12. Contact Information
Questions about these Terms? Contact our legal team
Legal Inquiries
contact.interviewhype@gmail.com
Subject: Legal/Terms Inquiry
General Support
WhatsApp: +91 76965 24373
Business hours response
Governing Law: These Terms are governed by the laws of India. Any disputes will be resolved in the courts of Delhi, India.